" It isn't a matter of if but a matter of when".
Issues arise for all organisations at some time, and the difference between those that build and those that destroy organisations is down to how they are handled.
Douglas Brown has been in the hot seat at a national level dealing with crisis capable of making the front page in the news and brings this experience to this workshop designed for both PR practitioners and their senior colleagues who will be involved in dealing with a crisis when it breaks.
Based on personal experience, best industry practice and academic theory, this course may not stop a crisis from happening, but it will ensure you and your organisation are better prepared to handle it and recover rapidly afterwards.
Whilst we all hope nothing will go wrong, accidents do happen and things do occur which will reflect badly on an organisation's reputation.
This workshop is designed to address the communications issues which can arise when something goes wrong ensuring that a problem doesn’t become a crisis. It covers both internal and external communication and examines the dynamics which can arise in an organisation undergoing a crisis and how they can effect the communications outputs.
Up to 8 delegates
From £500 for a full day including group exercise.
This course can also be offered as an extended two day residential course including a full crisis scenario offering desktop experience of handling an extended crisis.